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Terms of Service

Last updated: 5 June 2026

These terms explain the baseline terms for using the JNET.support website and discussing or agreeing services with Apefo Ltd trading as JNET.support. They are public information terms, not a lawyer-certified enterprise agreement.

Operator

Apefo Ltd trading as JNET.support operates this website and provides practical AI workflow, automation, training, assistant, and integration support.

  • Legal entity: Apefo Ltd
  • Trading name: JNET.support
  • Company number: 16610465
  • Registered office: Office 1, Izabella House 24-26 Regent Place, City Centre, Birmingham, United Kingdom, B1 3NJ
  • Contact: info@jnet.support

Services

JNET.support may provide services such as AI workflow audits, AI process automation, AI assistants for teams, AI training, CRM and workflow integrations, and related workflow support.

Service availability, scope, timing, deliverables, access, assumptions, fees, and responsibilities should be agreed separately in writing before paid work starts.

Website information

The website is provided for general business information. It does not provide legal, financial, tax, compliance, HR, medical, security, or other regulated professional advice.

Website content may describe service areas, possible workflow issues, examples, or typical approaches. It should not be treated as a promise that a specific result will be achieved for a specific business.

No automatic client relationship

Visiting the website, reading a page, sending an enquiry, or receiving a general response does not automatically create a client relationship.

An engagement normally requires a written agreement, proposal, statement of work, confirmed scope, order, or other written confirmation accepted by the parties.

Client responsibilities

Clients and prospective clients should:

  • provide accurate and relevant information
  • confirm they have authority to share data, documents, screenshots, system information, and business material
  • avoid sending credentials, API keys, private keys, confidential documents, special category data, HR records, payroll data, medical data, financial account data, private client lists, or legally sensitive material before scope is agreed
  • review outputs before relying on them
  • approve tools, access, accounts, permissions, and project workspaces before project work starts
  • keep their own systems, credentials, accounts, and access controls secure

AI and automation limitations

AI-assisted work and automation support must be scoped and reviewed. AI outputs can be incomplete, inaccurate, unsuitable, outdated, or affected by the quality of source material and tool settings.

JNET.support does not guarantee model accuracy, revenue growth, cost savings, ranking improvement, compliance status, business outcomes, risk elimination, uptime, or error-free automation.

Autonomous high-risk decisions should not be implemented unless separately scoped with appropriate review, safeguards, and specialist input where needed.

Payment and invoicing

Fees, payment timing, taxes, expenses, cancellation terms, and invoicing details can be agreed separately in the relevant proposal, statement of work, order, invoice, or written agreement.

If payment terms are not yet agreed, no payment obligation is created by the public website alone.

Intellectual property

Client materials remain the client's materials. This includes documents, data, screenshots, brand assets, access credentials, source examples, and business information supplied by the client.

Project deliverables, licensing, usage rights, ownership, source files, templates, prompts, automation assets, configuration, and handover expectations should be defined in the agreed scope where relevant.

JNET.support may reuse general know-how, templates, methods, ideas, non-confidential learning, and reusable workflow approaches, provided this does not disclose confidential client information.

Confidentiality

JNET.support will handle non-public business information with reasonable care. More detailed confidentiality terms can be agreed in a project document where the scope or sensitivity requires it.

Confidentiality does not prevent disclosure where needed to provide agreed services, use approved providers, comply with law, protect rights, or follow the written agreement between the parties.

Acceptable use

The website and services must not be used for illegal, deceptive, abusive, or harmful activity.

This includes spam, fraud, fake reviews or testimonials, malware, credential theft, unauthorized surveillance, unlawful profiling, prohibited data use, abuse of third-party platforms, or attempts to bypass security controls.

Third-party tools

Services may involve third-party tools such as CRMs, email systems, form providers, AI tools, automation platforms, hosting services, cloud services, APIs, document systems, or project tools.

Client-selected tools remain subject to their own terms, privacy notices, pricing, limits, security settings, account status, permissions, and vendor changes. Integrations may depend on available APIs, data quality, access rights, vendor reliability, rate limits, and product changes.

Liability

Nothing in these terms is intended to exclude liability that cannot legally be excluded.

To the extent permitted by law and unless a separate written agreement says otherwise, JNET.support is not responsible for indirect loss, loss of profit, loss of revenue, loss of anticipated savings, loss of goodwill, business interruption, or decisions made without proper client review.

Any project-specific liability position should be set out in the agreed project terms where appropriate.

Data protection

Website privacy handling is explained in the Privacy Policy. Where scoped client work involves JNET.support processing client personal data on documented instructions, the Data Processing Addendum may apply if incorporated into the agreed engagement.

Changes to these terms

These terms may be updated as the website, services, providers, legal requirements, or operating model change.

The updated date at the top of the page should show when the latest version was published.

Governing law

Unless a separate agreement says otherwise, these terms are intended to be governed by the laws of England and Wales.

Project-specific agreements may include their own governing law, jurisdiction, dispute resolution, or order of precedence clauses.

Contact

For questions about these terms, contact:

  • Apefo Ltd trading as JNET.support
  • Office 1, Izabella House 24-26 Regent Place, City Centre, Birmingham, United Kingdom, B1 3NJ
  • Company number: 16610465
  • Email: info@jnet.support