Two or three sentences will do. The details that save a round trip:
The task itself, named. "Someone retypes form submissions into the CRM every morning" tells us more than "our admin is inefficient".
Roughly how often it runs, and how many people touch it.
Which systems it passes through.
Whether anything in it is personal data or contractually restricted.
Sensitive data warning: Do not send confidential documents, credentials, personal data, client-sensitive details, or private business data in the first message. A general description or anonymised example is enough.
The first response is about fit and scope, not pushing a tool or build.
01Send a short request
Describe the workflow, team, tools, or repeated manual work you want to improve.
02Fit review
JNET.support checks whether the request fits the current service scope.
03Intro call or audit recommendation
If useful, the next step is a short call or an AI readiness assessment.
04Scope before implementation
Any audit, training, integration, or implementation work is scoped before delivery.
Company details
Who you are contacting
JNET.support is operated by Apefo Ltd trading as JNET.support. The work is founder-led and scoped through a readiness assessment before implementation.
Registered office: Office 1, Izabella House 24-26 Regent Place, City Centre, Birmingham, United Kingdom, B1 3NJ
FAQ
Do I need to request a specific service?
No. Choose Not sure yet and describe the workflow. Picking the right service is our job.
Can I ask a question before committing to anything?
Yes. The form and info@jnet.support reach the same person, and a short question gets an answer whether or not it turns into work.
Should I send process documents immediately?
No. Start with the description. Documents, forms, reports and examples are more useful once we know which part of the workflow matters.
Do you work with companies outside the UK?
Yes. The work is delivered remotely in English for companies in the UK, the European Union and the United States, and enquiries are also welcome from teams in the Baltics, Scandinavia and Eastern Europe. Contracts are with Apefo Ltd, registered in England and Wales, which is the only office. Say where your team sits in the first message so the reply can account for the time difference.
Do you publish prices on the contact page?
There is no price list anywhere on this site. Two jobs that sound identical on a call diverge once you see how many workflows, teams and tools are involved and how the source data behaves, so a published figure would be wrong for one of them. Scope is written down, agreed and priced before anything is built.
What if we are not ready for AI yet?
Say so in the message. The first recommendation is often process cleanup, an integration, documentation or training, none of which requires you to have chosen an AI tool.